Did You Know?

With GGyess you can automate replying to Facebook and Instagram posts and comments.

To visualize how many likes your posts got you can do it in the GGyess Analytics module, to learn how to do it go to See the analytics and if you want to customize the way you see your analytics read Customize analytics

To visualize which are your best posts in GGyess go to See analytics and if you want to customize the way you see your analytics read Customize analytics.

To visualize the total of your fans in your social networks  you can do it in the GGyess Analytics module, to learn how to do it go to See the analytics and if you want to customize the way you see your analytics read Customize analytics

The reach of your publications is of vital importance, and GGyess knows it, so you can see in detail and with accurate graphs the reach of your publications in our Analytics module, to learn more about this module and view the reach of your publications you can go to See the analytics and if you want to customize the way you see your analytics read Customize analytics.

The options are too many, from likes for each post, to geographic location of your biggest impressions, to see in detail each analytics that GGyess offers you go to See the analytics.

To get graphs of your social network analytics go to See analytics and if you want to customize the way you view your analytics read Customize analytics.

You can request a refund on your first purchase during the first 3 days after your payment date. If you cancel after the first 3 days you will not be able to request a refund, since the time limit for refund requests is 3 days after the purchase. This can be seen in the Terms and Conditions you accepted when you made your payment. You can cancel your plan by following the steps to do so in Cancel my plan so that, on the next payment date, you will not be charged and your plan will be cancelled.

For the GGYess team your opinion is very important and we know that your ideas will help us to improve every day for you, so you can make your requests by following the steps detailed in Request a feature.

To make a suggestion or comment about your use of GGYess, recommendations, or suggestions for improvements you can read the step-by-step on how to do it by reading Make a suggestion or comment to GGYess.

In order to download your payment receipts related to purchases made on GGYess, you can read Download receipts.

To see the details of your purchases and get receipts for them, you can follow the link to View purchase details. 

To increase the amount of available storage you can upgrade to a higher plan to increase the limit. To do this go to Change subscription plan. Or you can read Buy packages and find out how to increase your limit.

Whether you want to upgrade your plan type or try a plan with fewer features you can do so by following the steps detailed in Change Plan.

To use the task timer, read the following help tutorial: Measure task time.

To create a subtask, or to split a task into subtasks, read the following help tutorial: Create a task.

To change the name of your project and make many more adjustments, follow the steps in the Edit a project tutorial.

To rename a task, read the following help tutorial: Edit a task.

To change the priority of a task, read the following help tutorial: Edit a task.

To change the status of your tasks, read the following help tutorial: Edit a task.

Your scheduled publications can be found in the Publish history. To find History in Publish you can learn more in the tutorial View publication history.

To create a new rule, we recommend you to see the Schedule posts in bulk and follow the steps mentioned there.

To find the posts pending approval, you only have to see the tutorial View the approval status of a publication and follow the steps indicated there.

To find the posts pending approval, you can got to the tutorial only have to see the tutorial View the approval status of a publications and follow the steps indicated there.

Deleting your group of hashtags is easy, just go to the tutorial Edit or delete a group of hashtags and you are done.

Choosing your hashtags is easy, just follow the steps in the tutorial Use a group of hashtags and you’re done

To create a group of hashtags, just follow the steps indicated in the tutorial Create group of hashtags and you are ready to go.

To visualize the previews, we recommend go to the tutorial Customize the preview of a post and in this way you will be able to preview your post in the social networks of your choice.

To see your list of drafts we recommend you to go to the tutorial View publication historydit a draft. In the Type column look for those that say Drafts. Or, in the upper right corner you will find a button where you can filter all the drafts you have created.s it shows you where you can view the list of your drafts.

Scheduling your post in bulk can be of great help to boost your social networks, so we recommend go to the tutorial Schedule post in bulk and follow the steps indicated there so you can learn how to schedule your posts in bulk.

Viewing the history of your publications created in GGyess is very simple, you only have to see the tutorial View publication history and follow the steps indicated there

This option is only available for the Enterprise plan

All you have to do is go to the Submit a publication for approvals tutorial and follow the steps indicated there and everything will be ready for you to start creating your post for your teams so they can successfully go through the approval process

To create a draft of your post, you only have to see the tutorial Create a draft  follow the steps indicated there and everything will be ready for you to create your drafts.

Creating your own rules for scheduling your posts is super easy, you can see the tutorial Create recurring posts for your social networks, follow the steps there and everything will be ready for your posts to be uploaded at the time you want and according to your rules

It’s time to recurrently schedule your posts, you can go to the tutorial Create recurring posts, follow the steps indicated there and you will be able to recurrently schedule all the posts you want.

Scheduling your publications is simple, for this go to the tutorial Schedule a post, follow the steps there and everything will be ready for your publications to be uploaded at the time you want.

Become an expert post creator, watch the tutorial Create post to publish in your social networks, then follow the steps indicated there and start enjoying the experience of creating post with GGyess

To select your account groups, you can go to the tutorial Create a publications, and start selecting the accounts you want to publish your content

To do this, follow the steps you will find in Create a publication

If you have been sent a publication for review and you don’t know how to approve or reject it, follow the link below which will take you step by step on how to do it:

If you have had a publication rejected and you don’t know why, click on the following link:

 

 

Have you sent a publication for review and you don’t know how to know its status? Don’t worry, click on the following link to find out step by step the status of your publication:

 

 

To customize the role of a member from Teams, click on the following link to follow the step-by-step instructions on how to do it:

If you want to change the role of a member of your team, just click on the following link and you will find the step-by-step instructions on how to do it:

If you want to add a new member to your team, click on the following link to follow the step-by-step instructions:

To edit the basic information of your team’s profile, click on the following link to follow the step by step instructions:

If you want to delete a team from your GGYess account you can do it in a very easy way, click on the following link and you will see step by step how to delete it:

Creating a team for your GGYess account is very simple, click on the following link and you will see step by step how to create it:

To view your tickets and know their status read the link: View the status of a ticket

If you are subscribed to the Premium or Enterprise plan you will have access to Ticket creation, to do so follow the steps in the Create a ticket link.

To know the status of your plan, how much capacity your plan has and the indicators of your consumption read: Plan Usage.

This is very simple, you just need to follow the steps in Edit a group of accounts

Follow this link to find out how to View connected social accounts and social account groups.

If you want to organize your accounts by groups, either social networks, type of company, among others, follow the link to Create a group of social accounts.

If you are determined to remove an account from GGYess, read Delete a social account to do so.

You can do this easily by following the steps detailed in the Add an account  link.

It all depends on the problem you have.

If you want to use a module or a tool and you don’t know how to do it, you can find the step by step of what you need in GGYess Help.

If you want to report a malfunction or suggest an improvement you can read how to access Make a Suggestion and comment.

However, if you want to report a bug and request a repair you can Create a ticket.